PAYMENT METHODS

Accepted Payment Methods

We offer the following secure payment options for your convenience:

  • Credit and Debit Cards: We accept domestic cards issued by banks and institutions affiliated with the Visa and MasterCard networks. For online transactions, please ensure you have your 16-digit card number, expiry date, and CVV handy. Additionally, enrollment in VBV (Verified by Visa) or MSC (MasterCard Secure Code) may be required for completing transactions.

  • Net Banking/Direct Debit: Payments can be made directly from select banks in India.

  • Cash on Delivery (COD): Enjoy the flexibility of paying upon delivery. Confirmation for COD orders will be communicated via call or SMS.

  • Phonepe Payment Gateway: Securely pay using Phonepe for a seamless checkout experience.

For a comprehensive list of available payment methods at the time of checkout, please refer to our website.

If your payment was declined, here is a revised version of the guidance for your website:

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**Payment Declined?**

If your payment has been declined, please follow these steps:

1. **Place a New Order**: Kindly initiate a new order as we are unable to reinstate an order once payment has been declined.

2. **Check with Your Bank**: Sometimes, financial institutions decline payments for security reasons. Please contact your bank directly to verify and ensure there are no issues with your card.

3. **Try Another Payment Method**: If the issue persists, consider using another credit or debit card to complete your purchase.

If you continue to experience difficulties, please contact our customer service via WhatsApp for further assistance.

Security of Payment Information

At Culge Global, we prioritize the security and privacy of our customers. We want to assure you that we do not store any credit or debit card information. When you make a payment using your credit or debit card, all card details are securely processed directly by our trusted payment gateway providers.

Your financial information is handled with the highest standards of encryption and security, ensuring a safe transaction every time you shop with us.